Turn Customer Success Into Predictable Revenue.
I help Enterprise CSMs win more renewals and grow NRR, with one practical system you can start using today.
Build Alignment That Delivers Revenue
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Just a few of the brands I've worked with in my Book of Business:
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Value Focused
Reduce churn, lock in renewals, and drive upsell, all by focusing on what your customer actually cares about.
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NICE TO MEET YOU
I'm Simon Cooper
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I have spent the last 15 years working at a number of leading software companies, with roles ranging from Enablement, Product Management and Customer Success. Over those many years, I have conducted hundreds of QBRs, built tons of Success Plans and have consistently aligned efforts to customers business priorities.
I'm here to pass on that knowledge to you.
READ MY STORY
"I have worked with Simon for several years and have always found him to be a fantastic communicator, highly professional, positive and a very collaborative partner."
-Â Jamie Dinmore
"Simon's demeanour puts clients at ease instantly and his intellect and attitude put him in the position of trusted advisor quickly and without friction."
-Â Phil Macartney
"Simon's impressive industry experience and consultative approach were instrumental in strengthening our relationships with existing and new clients."
-Â Nathan Tait-Hill
I help you in one specific way:
The Success Alignment Model Masterclass
CSMs struggle to prove business impact and increase NRR, so I built one actionable course to fix that.Â
Follow my step-by-step system and deliver your next QBR with complete confidence.
Ready to increase your NRR number?
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