Deliver Value with my Success Alignment Model

In our current climate, CSMs can longer 'make customers happy'. It's imperative that we align with customer goals and demonstrate ROI.

CS Leaders are also asking more of you:

• Be more strategic
• Be commercially minded
• Own revenue

All of this can be daunting.

The good news, is that I have a tried and tested model that will help you untangle these demands and get aligned with your customers desired outcomes.

In this 5-day email course, I will give you all the tools you need to create your own system for delivering customer value.

Who's this for?

• CSMs that want to elevate their game
• CSMs that want to generate revenue
• CSMs that feel lost with their current approach

The Investment

• 5 days of focused attention

• 1 hour a day of action

• Willingness to learn

What Makes This Different?

• In this course, you will take action on your own accounts

• You only need 1 hour a day to make notable changes

• Everything is broken down into simple, doable steps

   

What Will You Build Over 5 Days?

• Conduct research to build a Business Value Map of your customer's business 
• Turn your customer's goals and objectives into a Success Plan
• Create a QBR framework to update senior stakeholders on progress against the Plan